The process was inefficient for multiple reasons. Up until recently, most agencies were still collecting incident information and investigation evidence the old-fashioned way-pen and paper, then transcribing it. It’s a change that, in many ways, is long overdue.
Thankfully, in the public safety world a similar revolution is occurring, particularly in the documentation process that occurs during incidents and investigations. Digital notebook tools like Evernote or OneNote have become increasingly popular with consumers as they have witnessed the same benefits as I have. I haven’t used a traditional pen and paper for note taking since instead, I have Evernote installed on my laptop, tablet and smartphone, which coincidentally I take everywhere, so I can access my digital brain anytime and anywhere. Suddenly, there was a whole new level of efficiency and collaboration within my teams. Now I would sit in a meeting, activate my digital pen, capture the audible conversations around me, sync it with my handwritten notes and upload it to the cloud for instant access by my colleagues. So when I coupled my cool new smartpen with my digital brain, Evernote, I was the most popular guy around the office. And transcribing my notes for the benefit of others simply never happened. You see, I was taking a copious amount of notes daily but it wasn’t much use to my colleagues when they were locked away in my own notebook. The Livescribe pen allowed me to use something I already carried with me everywhere, a pen, but make it more useful for my everyday life. That’s a key quote that I believe resonates with virtually every public safety agency in the world and one I’d like to come back to later, but first:īack in 2010 I was an early adopter of a revolutionary piece of hardware called the Livescribe Echo smartpen and I was a fervent user of a digital note taking and archiving app called Evernote. "Law Enforcement organizations today are required to find new ways to save money, reduce the number of administrative hours doing paperwork and increase our hours in the community.” states Captain Richard Hickey of the Brentwood Police Department in Tennessee.
Part four of our "Tech is Doing What?!" series Public Safety Applications: How the Next Angry Birds Just Might Make the World a Safer Place Predictive Policing: Stopping Crimes Before They Happen Social Media: The Remarkable Ways Social Media Is Changing Public Safety Each month, we are highlighting a new situation where technology has brought value to public safety agencies.
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